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Global Shopping

1 Click the Malltail Global Shopping banner on the product page.

Notice
For international orders and shipping, Malltail, Inc. provides a Global Shopping service that handles purchasing and international delivery on your behalf. All personal data and order information are managed according to Malltail, Inc.’s Privacy Policy and Terms of Service.

2 Select the product options and quantity in the shopping cart, then add to cart.

For online raffles, please specify the raffle draw details and your delivery information in the “Request” field in the Malltail Global Shopping cart.

3 In the dedicated Malltail Global Shopping cart, select the destination country and click “Next.”

The payment process will redirect to Malltail Global Shopping’s URL.

4 Order Complete (Product Purchase Only)

Once your order request is completed, the product(s) will be purchased.

You will receive the following emails:
1) Your order details
2) Confirmation that the requested item(s) were successfully purchased
3)A follow-up email if any issues arise during purchasing

If you don’t receive the emails, please check your spam folder. If still not found, your email address may have been entered incorrectly—please contact us.

5 Product Arrives at Warehouse (International Shipping Fee Payment)

When the product arrives at the warehouse, its weight will be measured, and you’ll be notified via email of the international shipping cost.
Please complete the payment for international shipping via the instructions in the email.
Shipping will not begin until payment is made.

6 International Shipping → Delivery

After you have paid the international shipping fee, the product will be shipped.
Please wait for your product to arrive.
(If customs duties apply during import, you will be responsible for those fees.)